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  Delivery and Shipping

We exclusively sell products that are fully approved and licensed in the UK and in the European Union. We offer a wide selection of medications that our medical doctors prescribe for personal use.

Our products can be selected and ordered online. Based on the information submitted, our medical doctors either approve the order and write a prescription or deny it and indicate the reason for the denial. The judgment of the medical doctors can not be commented by the management and for legal reasons cannot be overruled.

Upon issuance of the medical prescription our pharmacy ships the order within 24 hours on business days and 48 hours on weekends. Orders are shipped by ‘Airsure.R’, the registered, priority-handled international airmail system of Royal Mail.

The delivery time depends on the destination country of the order and on the reliability of its domestic postal services. The indications on expected shipping times given by Royal Mail are as follows:

USA11 working days*
Canada11 working days*
Ireland  4 working days
Sweden  6 working days
Denmark  6 working days
France  6 working days
Belgium  6 working days
Japan11 working days *
Hong Kong  9 working days
           * to cities

In addition to these indicated delivery times, customs and security clearance can sometimes take up to 5 (five) business days. Therefore, the above delivery times should be increased by these additional 5 (five) days as the postal carriers have informed us that they can no longer be held accountable for their own initial indications.

We charge a flat fee of USD 15 per shipment, but offer FREE SHIPPING on all orders above USD 200!

In case of a mistake on our part, we will either reship the item(s) or grant a full refund. Once your card is processed, you will automatically receive a confirmation. Furthermore you can be assured that we will notify you immediately in case of any issues with your order.